Customers will receive a full refund or credit for more than 48 hours notice of cancellation. From 48 to 24 hours of notice there will be a 50% refund. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows and less than 24 hours notice of cancellation will be charged the full price.